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With Idera Support Services you never have to go it alone. We at Idera are proud to provide you with industry-leading SQL Server management solutions along with the world-class, personalized technical support you need to achieve success. Our goal is to provide you with the assistance and information you need to utilize Idera's products and to manage, optimize, and secure your critical SQL Servers enterprise-wide.

24 x 7 worldwide customer support is available to all customers that hold a current maintenance contract with Idera.

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Use our Customer Support Portal to access information about Idera products that you have purchased, search our Knowledge Base, submit/track technical support tickets, and review current product versions and release dates.

Please log in using your email address and password you received at the time of purchase.

If you are not the primary user listed on the account or are not registered to access the Idera Customer Support Portal, please click the register button below.

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“I've troubled Idera's Technical Support Team often, and found them very helpful on numerous occasions. I like that I can start the online support chat and get someone live right away. Usually, I can get my solution right away. When the issue has been more complex, I've found they follow up with the customer until the issue is resolved. That strength of support has really helped to solidify my confidence in Idera's product line.”
- IT Analyst II
 Sacramento County District Attorney
 
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